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Wellspring researchers venture further to employ a more context-related approach whenever possible. We like to immerse ourselves into people’s lives for direct and more relevant insights. We do this through observing behavior and emotions when and where they happen and using specialized projective techniques to get below the surface.

Solutions

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solutions
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Lifestyle & needs, category deep-dive, brand equity & positioning, customer journey and experience

  • Focus groups, triads, paired depths, individual depths

  • Immersions: in-home visits, shopalongs, drive-alongs, hang-outs, mobile ethnography

  • Online and face to face surveys

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Product, concept, communications, brand and platform/positioning development; innovation inspiration

In addition to methodologies used to ‘understand and explore’:

  • Co-creation focus groups

  • Facilitated ideation workshops

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Brand identity and communications evaluation, product and concept evaluation and refinement

  • Focus groups, triads, paired depths, individual depths

  • Online forums

  • Immersive testing (product placement)

  • Online and face to face surveys

  • Central location testing (CLT)

Understand & Explore
Ideate & Create
Evaluate & Validate
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